LEGAL REFERENCE

Our Terms Shape Your Account

These Terms & Conditions set out how api 88 operates, what you can expect from your account, and how we handle disputes, payments and gameplay across all our...

Account SecurityFair PlayPayment RulesDispute ResolutionIndonesia-Compliant
api 88 Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

How to Reach Us

Team online

Live Chat

Open the chat widget in the bottom-right corner of your account dashboard. Our team responds within minutes during operating hours to answer questions about these terms or your account.

Email Support

Send detailed questions to our support inbox. Include your account ID and a clear description of your concern. We aim to reply within 24 hours with a full explanation.

In-App Help

Navigate to Settings > Help & Legal inside your account. You'll find quick answers, policy summaries and links to escalation if you need to file a formal dispute.

TRUST MARKERS

Why These Terms Matter

Transparent Rules

Every rule in this document applies equally to all accounts. We don't hide clauses or change terms mid-session. What you read here is what governs your gameplay and payouts.

Account Protection

Your account credentials, deposit history and gameplay records are encrypted and stored securely. These terms outline how we protect your data and what you can do if access is compromised.

Fair Dispute Path

If you disagree with a payout, game outcome or account decision, these terms guarantee you a formal review process. We document every step and explain our findings in writing.

Payment Integrity

DANA, OVO, GoPay and QRIS transactions are processed according to these terms. We outline processing times, fee structures and what happens if a payment fails or is reversed.

Gameplay Standards

Live tables, slots and sportsbook markets all operate under certified RNG and live-dealer protocols. These terms confirm the standards we meet and how you can verify them.

Legal Compliance

These terms reflect Indonesian regional requirements and international best practices. We update them as regulations change to keep your account compliant and protected.

Consistency Across Our Policies

Account Terms
Align with these Terms & Conditions. Your account creation, login security and profile rules follow the same standards outlined here.
Payment Policy
DANA, OVO, GoPay and QRIS deposits and withdrawals are governed by the payment rules embedded in these terms. No separate payment T&Cs override them.
Gameplay Rules
Live casino, slots and sportsbook gameplay all follow the fair-play and dispute standards set out in this document. One standard across all lobbies.
Privacy Alignment
Our Privacy Policy works alongside these terms. Data handling, cookies and third-party sharing are covered there; account rules and gameplay are here.
Bonus Terms
Any active promotions or bonus offers reference these Terms & Conditions as their foundation. Bonus-specific rules layer on top but don't override core terms.
Dispute Resolution
Whether your issue involves gameplay, payments or account access, the dispute path outlined here applies uniformly. No separate escalation for different issue types.
Updates & Notices
When we update these terms, we notify you via email and in-app message. You'll have 14 days to review changes before they take effect on your account.

What These Terms Cover

Account Ownership

You own your account and all funds in it. These terms outline your rights to access, update and close your account at any time. We cannot claim ownership of your balance.

Gameplay Fairness

Every spin, hand and market outcome is generated by certified systems. These terms guarantee you access to RNG certificates and live-dealer verification so you can confirm fairness.

Payout Guarantees

Winnings are credited to your account within the timeframes stated in these terms. We don't hold payouts or delay withdrawals except where law requires verification steps.

Payment Security

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. These terms detail what happens if a payment is lost, reversed or disputed between you and your payment provider.

Dispute Rights

If you believe a game outcome is wrong or a payout was missed, these terms guarantee a formal review. We'll investigate, document our findings and respond in writing within 7 days.

Account Closure

You can close your account anytime. These terms outline the process, what happens to your balance and how long it takes to receive your final withdrawal after closure.

Common Questions About Our Terms

No. We notify you of any changes via email and in-app message at least 14 days before they take effect. You can review the changes and decide whether to continue. If you don't agree, you can close your account.

Contact our support team with your account ID and the game session ID. We'll pull the certified RNG logs and live-dealer recording, review the outcome and respond in writing within 7 days with our findings and any corrective action.

Yes. Deposits are encrypted and held in segregated accounts. If a deposit fails or is reversed by your payment provider, we'll investigate and either reprocess it or return the funds to your original payment method.

Withdrawals to DANA, OVO, GoPay and QRIS typically process within 1-4 hours after you request them. Some payment providers may add additional processing time on their end. We'll show you the expected timeframe before you confirm.

We can close an account if you violate these terms, such as using multiple accounts, attempting fraud or breaching gameplay rules. We'll notify you in writing, explain the reason and process any remaining balance within 14 days.

Contact support immediately with your registered email. We'll freeze your account, review login history and gameplay activity, and help you regain access. These terms guarantee we'll investigate within 24 hours and restore your account if unauthorized activity is confirmed.

Yes. One set of terms governs all three lobbies. Gameplay fairness, payout rules, dispute paths and payment security apply uniformly across live tables, slot rooms and sportsbook markets on your account.